Terms and Conditions

About Us

At Wines of Interest we select wines from producers - often on a small scale - who make their wines with dedication and passion. The true variety and quality of such growers is becoming swamped by the bland monoculture of the high street. Here listings are being seriously reduced and what remains consists largely of those big brand names who can afford to buy their way into the prime display areas of the multiples and supermarkets.

However, the independent wine merchant is the engine room of the trade. It is where passionate winemaking finds its outlet, where enthusiasm governs buying decisions rather than accountancy and where innovation and individuality are championed. Above all, we at Wines of Interest are here to ensure that interested customers like you can find the sort of choice, quality and personal service that you're looking for.

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Check Out" and you will be asked for a few details that we need to be able to satisfy the order. All prices include VAT at the current rate.

Discounts are available when buying 12, or more, bottles of a particular line though for items already discounted, older wines, and those in short supply, a single price applies regardless of quantity.

We accept Maestro, Visa and Mastercard. We do not charge your card until your order is ready. You may send your card information via phone, fax, snail mail or securely over the Internet.

You must be aged 18, or over, to purchase alcohol from us.

Shipping And Handling

Free delivery is available via our own vehicles throughout most IP and CO postcodes as well as some NR areas. Our van is in these areas once a week on set days. A modest charge is made for smaller orders. To reduce your delivery charge, or qualify for free delivery in these areas just try ordering a bit more!

Our local delivery costs are based on postcode areas and we do recognise that some customers who are just outside one boundary will incur a higher delivery charge as a result. If you think this is you please get in touch. Our aim is to keep the costs of delivery down and we will help if we can. If you would like an estimated date and/or time of delivery please call us.

Deliveries to the rest of mainland England & Wales are made by contract carrier normally within 3 working days and charged at £10 per delivery address. If you require delivery to a residential address where a signature may not be possible please ensure that the goods can be left somewhere safe should the recipient be out. A signature will be required for goods sent by our carriers unless you specify otherwise.

We reserve the right to charge the for re-delivery of orders that have been unsuccessful due to incorrect address information being supplied by the customer.

Whilst we make every effort to deliver orders quickly and before any requested deadline, we will not be liable if we fail to do so due to circumstances beyond our control.

All orders over £300 per delivery address are delivered free within mainland England, Wales and southern Scotland

Delivery to the Highlands, Islands and Northern Ireland are charged at cost.

Delivery Schedule

Deliveries are made during business hours either by our own vehicles or by contract carrier depending on your location. Our own vehicles cover most IP, CO and some NR postcode areas at least once a week. A signature will be required upon delivery unless we receive a specific request for the goods to be left without one. Neither Wines of Interest, nor our carriers, can accept responsibility for any loss or damage to the goods as a result of following your instructions. Please note that proof of age may also be required upon delivery.

Evening and weekend deliveries are not currently available.

Please inspect the goods immediately upon receipt and notify us of any shortage or damage within 3 days. In the absence of any notification within 3 days the shortage, damage or any other deficiency will be deemed to have occurred after delivery to you.

Back Orders

We will contact you should any items from your order not be immediately available. We will let you know when the item(s) concerned are likely to be available again or help you select an alternative

Vintages move on from time to time and we reserve the right to change vintage without notice. However, when we move to a follow-on vintage you can rest assured that we have tasted it ourselves and are happy with its quality.

Tax Charges All prices include VAT at the current rate where applicable.

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We personally taste and select our wines and believe that each one of them is good of its kind and at its price. But if you find that one you have bought from us is not to your personal taste you may return to us any unopened bottles and we will give you a full refund or credit for those - providing that you notify us of your intention to return in writing within 7 days of receipt of the goods.

If a wine is corked or faulty we will replace or refund the bottle upon its return to us for testing. A higher level of subjectivity applies to wines of increasing age and we are unable to offer refund or replacement on opened bottles that are not actually faulty but are simply not to the customer's taste.

Returns requiring collection by us, or our carriers, will be subject to a collection charge.

Reaching Us

If you need to reach us, please email us on sales@winesofinterest.co.uk, alternatively, you can call on 01473 215752 or fax us on 01473 406622

Our shop is: Wines of Interest, 46 Burlington Road, Ipswich, Suffolk, IP1 2HS.
VAT Number 750 9390 19 Registered Company Number 3996265
Registered Office: 69 The Thoroughfare, Woodbridge, Suffolk, IP12 1AH

Privacy Policy

Wines of Interest do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Returns Policy

See above under "Guarantee"

Remittance Terms

Payment by credit or debit card must be made when ordering. Goods are only despatched once full payment has been received.